VitalSuite
|
The Alcatel-Lucent VitalSuite® performance management system provides network administrators with end-to-end, web-based visibility into geographically dispersed, multi-vendor, and multi-technology converged infrastructures. Extensively programmable with multi-vendor, multi-service technology offers flexible and cost-effective growth. VitalSuite provides both historical and near real-time views into everything from complex contact center transactions to mission-critical network resources. Carrier grade scalability provides support for millions of performance-monitored objects, allowing IT managers the ability to monitor, analyze, manage and predict performance from a single centralized location. "MyVital" portal is an Enterprise-wide information portal providing personalized network managers with personalized views of the network's performance and events, enabling proactive responses for corrective action and preventing problem escalation. Three advanced primary software modules comprise the VitalSuite performance management system - application management, real-time network analysis and customized reporting. |
|
Alcatel-Lucent VitalNet
Provides real-time network analysis and critical network information necessary to plan for maximum return on network Application management investments.
Alcatel-Lucent VitalApps
Provides application management and monitors transactions from the desktop to the network / Internet to the destination server, providing information on traffic volumes, application transaction response times and other critical data. VitalApps continuously evaluates network performance and ensures maximum availability.
Alcatel-Lucent VitalART
Provides advanced reporting in a comprehensive web-based application that enables generation of custom presentation quality reports and graphs.
The genius of Genesys
VitalSuite takes the guesswork out of IT troubleshooting. VitalSuite 10.2 tracks devices made by 50 different vendors and integrates unique modules, like the Solution Control Server and the Voice Platform, from Genesys, the leading provider of contact center solutions. VitalSuite meshes the resulting operational data into an easy-to-use interface, live heatcharts and real-time graphics.
|
The ICT Group, a leading provider of outsourced customer relations management (CRM), has cut maintenance consulting costs to almost zero after implementing VitalSuite. The Group posted 5-year net profits of $9.2 million simply by increasing network uptime. According to a report by the Case Study Forum, the payback period for VitalSuite at the ICT Group was just 2 months. |
|
VitalSuite Benefits
|
VitalSuite Features
