Support Services

Already a Support Customer?

Former tuscany networks Support customers - click HERE to access our online helpdesk or call directly on:

+44 1256 303 777

Former Boxing Orange Support customers - click HERE to access our online helpdesk or call directly on:

0845 094 8868 or email helpdesk@accumuli.com

Former Fujin Technology Support customers - call 0845 094 8868 or email noc@accumuli.com

Our Support Services

At Accumuli Security our approach goes far beyond being a "supplier". We care about your business as if it were our own - a true partner - sharing your business objectives and understanding, whilst playing a key role in your IT strategy.

With security and networking infrastructures being critical to business continuity; effective management of the entire infrastructure, the supporting services and the overall performance, is essential. A common thread running through all of these solutions is the need for high operational availability, effective software maintenance and the delivery of swift and effective problem resolution.

Our support packages are designed to enable our customers to have access to unrivalled experience and expertise from our highly trained experts; they have withstood the test of time along with the pressure of delivering answers to some of the most demanding customers and complex problems. Our Support packages are a key and valuable cornerstone of our ongoing relationship with our existing customers.

Levels of Support

Accumuli Security is uniquely placed to equip you with the right solution for your environment. We offer a combination of options that enable customers to choose the right package to meet individual requirements.

We understand that your security and networking environment is business critical and needs to be fully maintained and always available; having the right skills to design and deploy your infrastructure is always a challenging task. With the enormous variety of solutions available today it is impossible to employ full-time people who are experts in every technology you are likely to need.

What is needed is the ability to call on a pool of trusted experts that are able to supplement your existing in-house skills and work seamlessly with you to reduce the risk of commissioning new infrastructure or changing your existing environment. This is where Accumuli Security can help; we have developed our support packages to ensure that you can meet this need.